FAQ

  • How does shipping work?

    We are happy to ship internationally. We use Canada Post as our courier with a $10 flat fee rate and will provide a tracking number for items valued over $50 CAD. Please expect 2-3 days to fulfill your order and follow Canada Post expected delivery times (Generally 1 week).

  • Can I pick up locally?

    Our studio is based in Keswick Ridge New Brunswick. If you are local and prefer to pick and save on shipping, select Studio Pick Up at check out. Please email immediately after placing the order to arrange a convenient pick up time.

  • Do you have any active discounts?

    Yes! We have FREE SHIPPING over $150 with code FREESHIP.

  • Do you offer free shipping?

    Yes! We offer free shipping when you spend over $150 CAD. We would LOVE to offer free shipping on everything but at the end of the day, someone has to pay it. In order to keep our in person and online prices consistent, we must follow Canada Posts fees. As a very small 2 person show, we don’t have the ability to absorb shipping fees. We hope you understand and see the value in our artwork despite the unavoidable shipping fees.

  • Do you offer local delivery?

    Select 5$ Fredericton Delivery if you are within the city limits and would like your package dropped off. We are in Keswick Ridge but head to town fairly often so this is a great way to avoid shipping fees and a long wait time! Please make sure your address is within city limits when choosing this option. Or we can arrange a time to meet up in Fredericton as well. If you want to meet up, please email immediately after placing your order to arrange a time that works best. Please allow a few days for delivery plans. If you are unsure what option is best for you, please reach out to us through email or Instagram @ridgeworks.studio